Contact Us

We’re always happy to help. Whether you have a question about your order, need assistance with sizing or product information, or simply want to get in touch, our customer service team is here for you.

We aim to make your experience with Ross and Kim as smooth and straightforward as possible, from placing your order to receiving it at your doorstep.

Contact Information

Email: info@rossandkim.com

Customer Service Hours:
Monday – Friday: 9:00 AM To 9:00 PM
Saturday and Sunday: CLOSED

We aim to respond to customer inquiries within 24 hours.

Business Information

Store Name: Ross and Kim
A trading name of Compa-Ecom
Company registration number: 99912279
Business Address: De Gijster 92, 4921NK, Made, the Netherlands

How We Can Help

Our customer service team can assist you with questions about your order status, shipping and tracking, returns and refunds, sizing, product information, payment issues, or other questions related to your purchase.

If you’re contacting us about an existing order, please include your order number and the email address used when placing your order. This helps us locate your order and assist you more quickly.

Thank you for choosing Ross and Kim. We’re here whenever you need us.

Ross and Kim Team